Sigh…

I dropped Deb and the kids off at my nephew’s house to scrapbook and socialize with Sharon and friends, which the kids entertain each other.

The objective is for me to hang at home for a couple hours or so, then pick them up, drop them here, and I go to the office then, having fended it off until then.  The client people are not making it easy.  That machine I had to replace yesterday, that had dictation software nobody else uses, as far as I can tell the user is being absolutely foiled by lack of elementary understanding of Windows usage and the fact the configuration doesn’t look precisely as it did on the dead computer.

Speaking of Windows usage, one of the funniest things people do is to open files from Word because they don’t understand that they can (and should) use Windows Explorer/My Computer to do that if it’s not a document.  I’ve put pictures on the network and invited people to look at them if curious, and then had to help them because they “won’t open for me” or “are just garbage” or “I can’t see them there” when they browse for and attempt to open them with Word.

I get downright angry when people are particularly devoid of basic knowledge after using computers with variants of the same OS for as much as ten years or more.  How do they function?

Update:
Well, at least the specific scenario may have an explanation.  Yesterday I told them that the software needed was likely in a particular office.  Just now they got around to looking in that office and finding what appears to be the variant of software needed, rather than the variant they left me to install yesterday.  And as I said then, this is why most of the client’s software lives in a file cabinet in my office.

1. I get downright angry when people are particularly devoid of basic knowledge after using computers with variants of the same OS for as much as ten years or more.  How do they function?

   Yeah, I hear you. I know people who’ve been online from their home computer, and have used it almost daily, for ten years now. And they still are only just barely able to figure out how to send and receive email, and they’re still stumped (after ten years of almost daily websurfing) by such arcane concepts as typing the address of a website into Internet Explorer.

   Posted by Paul Burgess  on  05/12  at  10:01 AM

Commenting is not available in this weblog entry.

<< Back to main

Powered by ExpressionEngine